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Frequently Asked Questions[spacer] Question What do I do if online incident reporting is not right for me?[extra_wrap][/extra_wrap] Answer If your incident is an emergency, call 911. If non-emergency call 570-348-4141.[spacer] Question Why can't I report other types of crimes using this system?[extra_wrap][/extra_wrap] Answer Only crimes that have no suspects, are not in progress, and do not involve injury can be reported this way. This is for the safety of everybody involved.[spacer] Question What if this happened in another city can I file a report using this online police citizen reporting system?[extra_wrap][/extra_wrap] Answer No, If a crime took place outside of the City of Scranton Police Department please call the police department for that city.[spacer] Question What is a known suspect?[extra_wrap][/extra_wrap] Answer A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.[spacer] Question Will this online report be considered an official police report?[extra_wrap][/extra_wrap] Answer Yes, once the report has been reviewed and approved by the Scranton Police Department it will be emailed to you and will be considered an official police report.